![]() ![]() If an exact colour match is vital, we recommend you Whether building a customised Product or not each image should be viewed in conjunction with the descriptive text and will be limited by the screen settings of your own computer screen. The images of the furniture are created dynamically, allowing you to see all the possible furniture solutions offered by us. Colour reproduction can also vary from device to device. Some of our images are 3D visualisations and might appear subtly different to the products they depict. We offer customised furniture and the ability to create it on line. Colour reproduction can also vary from device to device.īoConcept has gone to great lengths to illustrate our products. ![]() We will assess your claim as fast as we can and if valid, refund, replace or repair the product depending on the issue. We work hard to ensure that all of our products are of highest quality, but in case there are any issues with the products you’ve received, please contact your local store as soon as possible. If your wish to return a custom made product, please contact your local store and they will help you with your options. Unfortunately, we cannot guarantee a refund for products that are custom made to your specifications. We are sure you will love your new BoConcept product, but if you’re not quite happy with it, you can return the unused product to us within 7 working days for a full refund. For custom made items, however, you must cancel or change your order within 24 hours. If you change your mind about your order, you can, of course, cancel or change it within xx hours. (All items in your order will be delivered simultaneously, unless other is stated.) Order change or cancellation Our normal delivery time is 3-4 weeks for board furniture, 6-7 weeks for upholstery furniture. Delivery timeĪt BoConcept we do not have all our products in stock, as most of our furniture is made just for you and your home. They take care of transport and assembly and are trained in our products so you can be sure that your new piece of furniture is assembled correctly. That's why we offer a 5-year warranty on all our product designs – but of course we expect them to last even longer.įor quick and easy delivery and assembly, our professional service team can help you. 5-YEAR WARRANTY ON ALL BOCONCEPT PRODUCTSĪt BoConcept, we develop beautiful designs from the best materials to ensure a high, enduring quality. ![]()
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